Frequently Asked Questions

For the most part, all of these questions are answered on our Frisco or Naples kayak tours page. We recently republished this website and we are constantly adding new information. Currently, this list is short, it will get bigger. Feel free to ask your questions under that tab. Thanks!

Where do we meet?

What should we wear?

  • It is ok to wear just about any type of clothing however, Dillon Reservoir is very cold and cotton clothing does not insulate when it gets wet. Below is a list of the recommended clothing.
    • Long sleeve synthetic shirt, think fishing shirt or work out shirt
    • Water Shoes or Sandals – I prefer shoes some guides wear outdoor style sandals. I wear shoes because they provide more protection when we unload kayaks. They also provide padding between your heel and the plastic kayak. You can wear any type of footwear or nothing at all. Just know that whatever you wear will get a little wet and dirty. You will enter the kayak from dry land.
    • Rain Jacket or Light Fleece – It is recommended to bring a light rain jacket. Rain jackets will not only keep you dry, but they will cut the wind. Rain jackets keep you dry from rain and waves. If you are not prepared we do provide rain jackets and fleeces. Please request one before getting in the kayak.

Do we cancel for rain?

  • We will cancel for thunderstorms, high winds, and heavy rain.
  • Typically rain doesn’t occur in the mornings and when it does rain it doesn’t usually last long. We will kayak through light rain. We will not kayak during downpours.
  • It is important to wear synthetic type clothing. It will dry much quicker and will keep you warm when it’s wet. Cotton does not keep you warm when it’s wet.

Can I bring my pet?

  • NO, there are a number of reasons for this
    • Other customers might be allergic
    • If you tip over our guides are not trained to rescue dogs
    • Some dogs will attack people when they approach their owner.
  • I grew up with dogs and everyone in my family owns one. I have experienced multiple situations where the friendly dog will bite a person if they approach their owner in a strange situation, like when they are sitting in the owner’s lap or when your guide needs to help you with your kayak seat or foot pedals.
  • NO DOGS ALLOWED!
  • Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities Our guides will ask you the legal questions stated on the ADA website to ensure your dog is in fact a legally certified service animal.
  • Just like our guests your dog will be required to wear a properly fitted life jacket.
  • Our guides often bring them to work. While on the water they are left in a car parked in the shade with the windows down. If you park in the shade and your windows are down it is very comfortable. Rarely do our highs get over 80 degrees in the sun. In the shade, it will be closer to 70 degrees.

What is the Cancellation Policy?

Why tandem kayaks on Dillon Reservoir?

  • Dillon Reservoir is as cold as any body of water I’ve worked on, even in Maine. It can also get as rough and windier than most places I have ever been.
  • During the majority of our tours, some guests will be ok kayaking a single and we schedule our tours during the calmer parts of the day. However, on rare occasions we see 30-60 mph winds come out of nowhere. We call these micro bursts and we have witnessed them capsize sailboats anchored with their masts down.
  • We will use single kayaks for odd-numbered reservations, but we do not allow multiple single kayaks on our tours. Plain and simple it’s safer to put as many people as possible in two-person kayaks.

Where do we meet?

What should we wear?

  • It is ok to wear just about any type of clothing however, cotton does not dry fast nor does it insulate when wet.
    • Long sleeve synthetic shirt, think fishing shirt or work out shirt
    • Water Shoes or Sandals – I prefer shoes some guides wear outdoor style sandals. I wear shoes because they provide more protection when we unload kayaks. They also provide padding between your heel and the plastic kayak. You can wear any type of footwear or nothing at all. Just know that whatever you wear will get a little wet and dirty. You will enter the kayak from dry land.
    • Hat
    • Polarized sunglasses

What time should we arrive?

  • We ask everyone to arrive 15 minutes early. Use the restrooms, apply sunscreen, and fill your water. We try to start our tours at the departure time. So if you booked a 9 am we want to start our safety talk at 9 am. Please, be early rather than late. There will be other guests on your tour.

Can I bring my dog?

  • ABSOLUTELY NOT! – Alligators eat dogs, and most of our tours see at least one alligator. When I had Abby, my black lab and the greatest dog ever, my worst nightmare was watching her getting attacked by a gator. That did not happen but I thought about it regularly when we were near water.

What is the Cancellation Policy?