More info coming soon

Tours Sell Out (8 guests per tour)

• Our tours always sell out during the winter months with few exceptions
• book early and you can always cancel or reschedule free of charge (48 hours)

Traffic

We are not responsible for the traffic. When planning your trips please make sure you give yourself plenty of time to drive through Fort Myers, Miami or even dowtown Naples.

24-Hour Cancellation Policy

Guests may cancel for a full refund up to 24 hours before their kayak tour departure time.

Traffic

We are not responsible for the traffic. Please, plan accordingly. There are other people on your tour

How to cancel

1. Our guests can now self-cancel and reschedule on all of our Naples kayak tours. Simply click on the rescheduling link attached in all confirmation emails.

Be sure to enter your correct contact info

If you enter a fake cell phone or email, we are not responsible for the lack of communication

Weather Cancellations

• You can cancel 24 hours before your kayak tour for a full refund. Within that time frame, it is our job to cancel due to the weather
• We will cancel for high winds, Lightning, and sustained rain
• Our morning tours rarely cancel. The weather in the morning is almost always blue skies with no wind.
• If you disagree with our decision to run the tour due to weather, we will provide you with a gift card, worth the total trip amount 25% rebooking fee if you rebook within 5 days of the original tour. This is only if you are inside the 48 hours

Additional information

We will never force anyone out on a tour if we believe the weather conditions are unsafe. However, we have designed our tours, schedules, and age limits to give you optimal opportunities to enjoy your time on the water. If you book a tour and are pushing our age limits, weight restrictions, or ability levels, that is on you. If you book a tour and decide last minute it’s not for you, we cannot give you a refund since guests within our age limits, and ability requirements could have participated. Please understand that we do not want to take anyone’s money for nothing, but we need to set boundaries and expectations.

Email Reminders

Guests will receive multiple email reminders

1. Confirmation email – sent out immediately after booking
2. 48-hour reminder – This reminds you of your tour and gives you the opportunity to self-cancel outside of 48 hours
3. Day of Reminder – This email is sent 2 hours prior to your tour.

All emails contain directions and important information on what to wear and what to expect